Vehicle Hire for Disabled Customers
At Enterprise, we are committed to providing accessible services to all our customers renting in the United Kingdom. If you have, or are impacted by, an impairment, disability or health condition, you’ll find information here to help you with your vehicle rental.
If your requirements are not covered in the information provided, please call our freephone number, 0800 633 5665, or email us at customerservice@ehi.com.
Through our partnerships with disability organisations, charities and customers, we are always looking for ways to improve our service and welcome your feedback and comments.
Adjustments
Enterprise is happy to provide vehicle adjustments at no additional cost for customers with disabilities.
Surrogate Drivers
If you do not hold a driving licence because of a disability, you can still rent with Enterprise, using our surrogate driver option at no additional cost.
Find out morePermanently Adapted Vehicles
If you are an individual looking to rent a permanently adapted vehicle, get in contact and we will be happy to direct you to companies that specialise in this area.
Find out moreAccessible Vehicle Hire for Organisations
If you’re an organisation (care home, hospital, local government, school etc) looking for wheelchair accessible vehicles, Enterprise Flex-E-Rent has the solution for you. This Enterprise business line works closely with the care and welfare sector, local authorities and private companies to provide more than 600 wheelchair accessible vehicles for hire. These range from small vehicle models to larger accessible minibuses and can be modified to suit your unique specifications.
Contact Us
At Enterprise, we understand that our customers prefer to communicate with us in different ways. That’s why we offer a range of contact methods, so you can choose the option that’s right for you.
Call us on freephone at 0800 633 5665
“I was so happy when I learned about Enterprise’s arrangement with Lynx portable hand controls. By simply renting a vehicle on their website and forwarding my booking details to Lynx, I was guaranteed – at no extra cost – that the car would be ready for me with hand controls fitted within 48 hours.”
Karen Darke, MBE
Team GB Paralympian, Karen Darke, shares her experience renting with Enterprise.
